Welcome to Central Services

We will be conducting staff training on Thursday 14th Dec from 12.00 pm, and we will be unavailable until 1.00 pm Friday 15th Dec.  Thank you for your patience.

Remember that you can contact us via email at ks-ukcentralservices.gb@franke.com and we will respond as soon as possible.

Any orders placed through the website during this time will be posted on Friday 15th December.

Central Services has been the main supplier of

 Central Services has been the main supplier of FRANKE parts and accessories (with the exception of the purification systems) to the public and retail sectors since 1985.

Central Services now also supplies CARRON PHOENIX and KWC parts and accessories.

Our experienced customer services team are available to help with any problems and queries you may have.

Telephone - 01782 599258

Email - ks-ukcentralservices.gb@franke.com

For filtered water and boiling water taps, please see information further down this page.

All orders placed before 1.00pm are dispatched on the same day. (exc. Sat & Sun)
Postage Rates apply to Mainland UK and Northern Ireland only.

Helping you to choose the correct part for your FRANKE, CARRON PHOENIX or KWC product, whether units are newly installed or long established appliances.

To ensure that we deal with your enquiry promptly and supply you with the correct part, it is essential that you have all available details on hand prior to contacting us.

Contact Us


For aftersales services on any Franke Minerva or Carron Phoenix Seraphina 3-in-1 Taps please contact:

Telephone: 0161 436 6280
Email: ks-hotwater.gb@franke.com

Mon-Thurs 9.00am-5.00pm
Fri 9.00am-4.00pm

Contact Us


For aftersales services on any Franke FilterFlow, Franke Triflow or Omni 4-in-1 Taps, please contact:

Telephone: 01603 875 468
(Calls charged at your network's standard rate)

Mon-Fri 9.00am-5.00pm
Email: info@frankefilterflow.co.uk
Website: www.frankefilterflow.co.uk

Contact Us

No.1 Website for genuine FRANKE, CARRON PHOENIX and KWC spares

With thousands of spare parts to choose from you can revitalise your kitchen.

Choose a category to view our wide selection of FRANKE spares we have available, or use the menu above.

Our Help and Information Pages

Services Advice

Service Advice

From general service instructions to looking after your Franke product.

What We Do

What We Do

Our services and commitment to you.

Services Advice

About Us

Where we come from and where we are going.

What We Do

Help / FAQ

Get Help for your product with our FAQ's.

Services Advice

Terms & Conditions

Our policies and your rights.

What We Do

Opening Times

What time the phones and the warehouse is open.

Sending emails

Sending Emails & Photos

Some tips and advice on sending emails & photos to us.

Delivery info


Delivery costs and options.